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Today when I am upgrading my Windows Media Player from 9 to 11, a software counterfeiting problem is occurred.
After a lot of trouble and searching I finally got the solution as follows:-

  • Before doing anything serious try restoring your system. If the problem is occurring after the Windows Update then System Restore will surely help.
  • But if it does not then do try this, launch Windows Task Manager.
  • Locate the process “wgatray.exe” and end it.
  • Log in into the Safe Mode and delete the file WgaTray.exe from c:\Windows\System32
  • Also delete the WgaTray.exe from c:\Windows\System32\dllcache
  • Type regedit in Run to open Registry Editor, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify key.
  • Delete the folder WgaLogon and all of its contents.
  • Restart the PC normally.
But I recommend everyone to use the genuine copy of WINDOWS XP for best results.


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